All Kate Morgan orders are packed and despatched within 24 hours of receipt. Delivery is via Startrack Express Courier and takes between 2 - 4 business days. All items are fully trackable. If you have not received your order within 5 working days, please contact us via email at firstname.lastname@example.org quoting your order number.
All Australian deliveries incur a flat rate of $10.00 per order for orders under $100. Postage is FREE for orders $100 and over. All orders are faciliated by Australia Post.
If you would like your order quickly, Kate Morgan offers an express post service for an additional $10.00.
Please ensure that you provide a complete and correct address and telephone number, and consider including your company name and telephone number, if you’ll be receiving your Kate Morgan parcel at work.
If we have any queries regarding your online order, or if for any reason we are unable to fulfill your order, we will contact you within 24 hours of receiving your order either via phone or email to seek clarification.
We do not refund original shipping charges.